Q. How far in advance should I request a routine refill?
Answer: One (1) week before you need it.
Q. How long should my prescription refill take?
Answer: Minimum of 48 hours, not including weekends. If prior authorization is required, it may take up to 2 weeks to get a response from the insurance company.
Q. What will my pharmacy need to know?
Answer: In most cases, just the prescription number on your medication is sufficient.
Q. Can you mail my prescription?
Answer: We will forward your mail-away prescription if you send us the information.
Q. What about refills for prednisone or antibiotics?
Answer: No antibiotic or prednisone refills will be approved unless you have spoken with the doctor on call or with the medical assistant.
Q. Is my prescription ready for pickup?
Answer: Please check directly with your pharmacy. Please do not call the office to check
if it is ready for pick up.
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